An AI use case is a specific application where artificial intelligence solves a defined business problem or delivers a measurable improvement. It describes where AI is deployed, which problem it addresses, and what value it creates.

A good use case is not a technology experiment. It has a clear starting point — a challenge that has been manual, time-consuming, or error-prone — and a measurable goal: faster, cheaper, more reliable, more scalable. Only when both come together does the effort for data, development, and integration pay off.